There is a minimal number of people needed to make any "business" run efficiently and effectively. When we reach that number or creep below it, there may be a problem in handling the customers as they arrive, and giving them the service they expect and deserve. When people pay money to see the "show" it's critical that they get a good "show" and leave feeling they have received their money's worth.
But things do happen; cars need repair, sickness jumps up, someone gets hurt, a death in the family occurs, people get tired and quit, people get tired because they have to do their work plus the work of the person who quit, equipment breaks down, scheduled time off happens to coincide with one or more of the above unscheduled events. In other words, we have to gather our own straw and still make the same quota of bricks (to use a Biblical example). Sometimes a sense of humor helps, other times we need to know when to be still and know that we have a very aggravated customer who will soon demand to see and talk to my "boss".
Today has been "one of those days". In about three hours our performance day will be over, and we will have two days to "recover" and then do it again Friday and Saturday. We've already been warned of some of the shortfalls in staff we will face for the remainder of the season. With a proper attitude and some potential "new laborers for the harvest" we'll make it through and not face the wrath of the Trip Advisor evaluations. Be strong and courageous, guys. God has promised that the best is yet to come and I, for one, am standing on that promise. Thank You, Lord, that we can lean on You.
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